At the end of the tenancy, the landlord or letting agent and tenant should try to reach an agreement on how the deposit should be repaid (e.g. if the full deposit should be repaid to the tenant, or if any should be paid to the landlord/agent). If the parties are able to reach an agreement, the process of releasing the deposit through SafeDeposits Scotland should be straightforward.
Landlords and letting agents can find guidance on how to submit a repayment proposal here.
© 2023 SafeDeposits Scotland Limited, All Rights Reserved.
SafeDeposits Scotland Limited is a company registered in Scotland with number 405020